Traffic
Your safety is important to us! We invest heavily in traffic safety to ensure you arrive well and safely. Traffic safety is teamwork and requires the collaboration of all parties involved.
Do you have questions about hazardous areas or need information on speed limits? You can find all this and more in our Questions and Answers.
Help Centre - Traffic
Select a topic area – the frequently asked questions are listed right at the beginning.
Frequently asked questions - Traffic
Traffic
Please contact our ASFINAG Service Center by phone at 0800 400 12 400 (free of charge from Austria and Germany) or via the short code *200 (free of charge from Austrian mobile networks).
The competent authorities, in particular the police, are solely responsible for carrying out speed controls as well as sanctioning speed violations. As the road operator, we only perform supporting tasks, such as installing traffic signs or displaying speed information on electronic boards.
If you have received an anonymous penalty notice due to a speed violation, please contact the issuing authority directly.
ASFINAG stores video data only under specific conditions and in accordance with applicable data protection regulations.
Cameras in open areas (webcams): transmit live images only, without storing them.
Cameras at service areas: store video data for up to 48 hours.
Cameras in tunnels: store video data for up to 72 hours. Storage is solely for reconstructing safety-relevant incidents. It is ensured that neither number plates nor individuals are identifiable.
For this purpose we offer several digital services that enable a reliable and up-to-date assessment of the traffic situation:
Route planner – for individual route planning
Traffic information – information about current traffic conditions
ASFINAG Travel Times – corridor widgets with real-time data
ASFINAG App – available for mobile devices running Android or iOS
These services support safe and efficient mobility — both when preparing a trip and while on the road.