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18-day waiting period

Here you will find answers to the most frequently asked questions about the selected category Vignette and section tolls: 18-day waiting period

All questions - 18-day waiting period

If you purchase as a company, all digital toll products are valid immediately and the right of withdrawal does not apply in this case. You are considered to be a company if you buy as part of your activities working for a company.

You are a consumer if you buy a digital toll product for private purposes. In the latter case, the consumer protection period shall apply. This means that according to the European Consumer Protection Directive, consumers have the right to withdraw from the online purchase of a product or service within 14 days. As this withdrawal is possible by e-mail or by post, a further three days are allowed for cancellation by post until arrival at ASFINAG.

When purchasing online as a consumer, the following products are only valid from the 18th day:

  • 2-month vignette
  • Annual vignette

You can purchase the following products for immediate use:

  • 1-day vignette
  • 10-day vignette
  • Section toll single trip
  • Section toll multi-trip card
  • Section toll FLEX

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