There are different ways to get a GO-Box. These depend on the desired payment method (prepaid or postpaid):

GO point of sale

You can get a GO-Box at a GO point of sale for a processing fee of EUR 5. The possible payment methods are prepaid or postpaid.. For postpaid, you need an approved means of payment (see Appendix 2 of the Tolling Regulations).

Online in the SelfCare portal

You can order a GO-Box online in the SelfCare Portal if you already have an active GO-Box or use GO Direkt. Only the postpaid payment method is possible here (see Appendix 2 of the Tolling Regulations).

By post for GO Direkt customers

GO Direkt customers have the exclusive option of having the GO-Box sent to them within the European Union. 

Select the payment method: Prepaid or postpaid.

• For prepaid, top-up at least EUR 75 at the GO point of sale.
• For postpaid, you need an approved means of payment (see Appendix 2 of the Tolling Regulations).

Present your vehicle's registration certificate and have the following data ready:

• Vehicle license plate number
• Country of registration
• Vehicle type: truck / motorhome or bus 
• Basic category (minimum number of axles of the vehicle)
• for postpaid: Means of payment
• Rate-relevant characteristics requiring evidence: CO₂ emission class, EURO emission class, vehicle type bus 
• Name and address
• E-mail address for free services (e.g. wrong number warning)

Finally, you will receive the vehicle declaration. On this you will find important information such as the on-board unit number (OBU-ID) or your personal identification number (Personal Account Number – PAN).

Please check the data on the vehicle declaration immediately and have any incorrect information corrected on site.

Take the vehicle declaration with you on every journey!

You can only order a GO-Box online if you already have an active GO-Box or use GO Direkt. Only the postpaid payment method is possible here (see Appendix 2 of the Tolling Regulations).

1. Log in to the SelfCare portal
   To order a GO-Box, first log in to the SelfCare portal with your existing access data.
   
   Don't have access data yet? Request user name and password
2. Order a GO-Box
   On the start page of the SelfCare Portal you will find the "Register on-board unit" menu item. Select "Order a GO-Box".
   
   
3. Fill out the online form
   Fill in all mandatory fields in the online form and complete the order.
   
   
4. With collection code to GO point of sale
   A collection code will be sent to your e-mail address. You can use this code to collect the GO-Box from any GO point of sale within three months.

Tip: Upload the evidence for the rate-relevant characteristics that require evidence right away via "Document upload".