Help Centre

General topics on car tolls  

Everything about the vignette and section toll at a glance.  
This page provides an overview of general topics about the vignette and section toll that might be relevant to you. 

Here you’ll find answers to frequently asked questions about entering license plates, interchangeable plates, or vignette requirements for trailers. 

All questions - General topics on car tolls  

Please enter your license plate number according to the registration certificate or license plate.

Austrian and German license plates have to be entered with a hyphen instead of the coat of arms or the plaques. This also applies to transfer, short-term or diplomatic plates. Black Austrian license plates are entered without dots or hyphens.

    • Permitted characters: [A-Z], [Ä,Ö,Ü], [0-9], [-]
    • Example for Austria: W-12345X
    • Example for Germany: B-AB1234
    • German transferable number plates must be entered without the last digit. 
    • German E-plates are to be entered with the "E" at the end of the number plate.
    • German classic car number plates are to be entered with the "H" at the end of the number plate.

Applicable for all other countries: The license plate number must be entered without special characters.

    • Permitted characters: [A-Z], [Ä,Ö,Ü], [0-9]
    • Example for Italy: AB123CD
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No, because the digital vignette is linked to the vehicle license plate number. If you are an owner who uses an interchangeable licence plate, you buy a digital vignette for this and can use all motorways and expressways with up to three vehicles.

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Passenger car with trailer or caravan:
If the towing vehicle (car) does not have more than 3.5 t, the passenger car vignette is sufficient. The weight of the trailer is irrelevant in this case.

Motorcycle with sidecar:
A sidecar counts as a trailer and therefore does not require a vignette. The vignette for the motorcycle is sufficient.

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Please check first whether you have actually completed your purchase in the ASFINAG toll shop (e.g. no more products in your shopping cart).

The e-mail can take up to 15 minutes to arrive. Please also check your spam or junk mail folder.

If you have made the purchase in your customer account, check whether the product or purchase appears under "My products" or "My purchases". There you can also download the order confirmation and invoice at any time.

Basically, before you start your journey, check by means of our validity query whether the desired digital toll product is valid for your license plate number.

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