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General topics on car tolls  

Here you will find answers to the most frequently asked questions about the selected category Vignette and section tolls: General topics on car tolls  

All questions - General topics on car tolls  

  • Click Digital Vignette or Digital Section Toll on the homepage and select your desired product.
  • Confirm whether you are a "consumer" or a "company". Please note that the digital 2-month vignette and the digital annual vignette are only valid from the 18th day after purchase when purchased as a private consumer.
  • Select the desired product variant and make sure that you enter the licence plate number correctly.
  • Enter your e-mail address and select a payment method.
  • You can create a customer account or complete the purchase without registering.
  • Please check in the order overview if your data (licence plate number, e-mail address, validity period, etc.) is correct.
  • Click the "Order with obligation to pay" button to complete the order.
  • Your order confirmation and invoice will then be sent by e-mail.

Don't know which toll products you need for your journey in Austria? Our toll planner will suggest the products you need for your desired route.

Please enter your license plate number according to the registration certificate or license plate.

Austrian and German license plates have to be entered with a hyphen instead of the coat of arms or the plaques. This also applies to transfer, short-term or diplomatic plates. Black Austrian license plates are entered without dots or hyphens.

    • Permitted characters: [A-Z], [Ä,Ö,Ü], [0-9], [-]
    • Example for Austria: W-12345X
    • Example for Germany: B-AB1234 
    • German E-plates are to be entered with the "E" at the end of the number plate.
    • German classic car number plates are to be entered with the "H" at the end of the number plate.

Applicable for all other countries: The license plate number must be entered without special characters.

    • Permitted characters: [A-Z], [Ä,Ö,Ü], [0-9]
    • Example for Italy: AB123CD

No, because the digital vignette linked to the vehicle license plate number. If you are an owner who uses an interchangeable licence plate, you buy a digital vignette for this and can use all motorways and expressways with up to three vehicles.

Passenger car with trailer or caravan:
If the towing vehicle (car) does not have more than 3.5 t, the passenger car vignette is sufficient. The weight of the trailer is irrelevant in this case.

Motorcycle with sidecar:
A sidecar counts as a trailer and therefore does not require a vignette. The vignette for the motorcycle is sufficient.

Please check first whether you have actually completed your purchase in the ASFINAG toll shop (e.g. no more products in your shopping cart).

The e-mail can take up to 15 minutes to arrive. Please also check your spam or junk mail folder.

If you have made the purchase in your customer account, check whether the product or purchase appears under "My products" or "My purchases". There you can also download the order confirmation and invoice at any time.

Basically, before you start your journey, check by means of our validity query whether the desired digital toll product is valid for your license plate number.

If you still have not received an invoice or order confirmation, please send an e-mail with the following evidence to info-shop@asfinag.at.

  • Copy of the vehicle registration certificate
  • Copy of a photo ID of the holder of the registration certificate or, in the case of company vehicles, application with the corresponding company signature

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